Terms of Use

Last Updated: April 1, 2026

Welcome to Rentro Closet (“Rentro,” “we,” “us,” or “our”), the virtual rental platform by Folk Vintage. By accessing or using our website and services, you agree to the following Terms of Use. Please read them carefully.

1. Eligibility

By using Rentro Closet, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Services Overview

Rentro Closet provides users with access to curated vintage clothing through:

•Monthly rental subscriptions

•One-time purchases

•Personalized styling bundles

By using our services, you agree to follow all policies outlined in these Terms.

3. Rental Terms

•Members may rent up to 6 items per month

•Rental periods last one month from the shipment date

•All rented items must be returned at the end of the rental period

Failure to return items will result in charges as outlined below.

4. Purchase Options

You may:

•Purchase an item at full price before renting

•Rent an item and choose to purchase it at a discounted rate

If an item is not returned, you will automatically be charged the discounted purchase price.

5. Returns & Responsibility

•All items must be returned in the condition they were received, allowing for normal wear

•Customers are responsible for returning all rented items on time

•You agree to use the provided return process and packaging

6. Damages, Loss, or Non-Return

We understand that normal wear happens. However:

•Significant damage, loss, or theft of items may result in additional charges

•If an item is not returned, you will be charged the discounted purchase price

•We reserve the right to determine what qualifies as excessive damage

7. Payments & Billing

•All payments must be made through our approved payment methods

•Subscription fees are billed on a recurring monthly basis

•You authorize us to charge your payment method for rentals, purchases, and applicable fees

8. Shipping

•Customers are responsible for returning items using the provided shipping method

•Shipping timelines may vary and are not guaranteed

•Delays caused by carriers are outside of our control

9. Account Responsibility

You are responsible for:

•Maintaining the confidentiality of your account

•All activity under your account

•Providing accurate and up-to-date information

10. Prohibited Use

You agree not to:

•Misuse or damage rented items

•Attempt to resell Rentro items without purchase

•Use the website for unlawful purposes

•Interfere with or disrupt the platform

11. Intellectual Property

All content on Rentro Closet—including branding, images, and design—is owned by Rentro Closet and may not be used without permission.

12. Limitation of Liability

To the fullest extent permitted by law, Rentro Closet is not liable for:

•Indirect, incidental, or consequential damages

•Delays, interruptions, or errors in service

•Issues caused by third-party services

13. Changes to Terms

We may update these Terms of Use at any time. Continued use of the platform constitutes acceptance of any changes.

14. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

15. Contact Information

For any questions regarding these Terms, please contact:

Email: info@rentrocloset.com